We collect information through enquiries submitted by the customer. It is important to make sure that you feel comfortable about dealing with us and understand how we treat the information we collect.
What information do we collect?
Information that we request is necessary for us to be able to contact you, know where to ship your products and be able to process your payments. Action-Hydro B.V. works with a discount structure depending on whether you are a trade customer or a retail customer. Knowing more about you helps us determine which type of customer you are. Typical information collected could be your name, company name, physical and mailing address. What type of business you are involved in such as being a boat builder, marine products dealer or chandlery, a shipyard or maintenance company or perhaps a boat owner. For trade customers we require proof such as a copy of your commercial registration, company website address or a company profile
We also collect impersonal information like your IP address and which pages on our website you visit as well as which products you are most interested in. We do this to have a better understanding of our customer’s browsing habits so we are able to improve our website to better serve our customers.
How do we use your information?
We appreciate your confidence and solely use your information to be able to process your orders. We do not use any outside companies and therefore your information will only be used by our administrative staff. We do not provide your information to marketing companies or anybody not directly involved with Action-Hydro B.V..
What kind of security do we use?
As we consider your privacy and security of the utmost importance we have ensured that we use the most advanced security available. We use SSL (Secure Sockets Layer) which is an encryption technology and ensures a secure connection.